Privacy policy

Introduction.

We are committed to safeguarding the privacy of our website visitors; in this policy we explain How we will treat your personal information. We will ask you to consent to our use of cookies in accordance with the terms of this policy. When you first visit our website. / By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We collect customer information when you purchase online and when an account is established or updated. The information we collect is to improve our customer's shopping experience and to communicate with our customers about new products, services and promotions. If you prefer to have your contact information removed, you may contact us at: hello@kingofmaids.com

This Privacy Policy applies only to information that we collect on the websites, kingofmaids.com , and through the King of Maids, LLC mobile applications, including the mobile application for service requesters and the mobile application for service professionals (the "App") (collectively the " King of Maids, LLCPlatform").

Information Security

All information gathered on the site is stored and maintained in secure facilities. The Web site is monitored regularly to check for security breaches and ensure that all information collected is kept secure.

Personal Information

Personal Information we collect

Other than cookies, as described below, the only personal information King of Maids, LLC currently collects through its websites is the information you voluntarily give us when you use our sites. For example, you may use this site to contact King of Maids, LLC with questions and comments. When you fill out a form on our websites, you may provide your name and other contact information, including your e-mail address, and your mailing address or the mailing address of your company or other personal information. If you do not wish to fill out all of the information on the form you are not required to do so. When you use our websites to search for information on products or services, you are not providing us with any personal information. We offer the search features as a service to you. King of Maids, LLC does not collect or retain any identifying information about you when you search through the site.

How We Use Personal Information

King of Maids, LLC uses the personal data information you provide to answer your question or resolve your problem. King of Maids, LLC and our affiliates also use this information to help us improve the content and functionality of our websites, to better understand our customers and markets, and to improve our products and services. If you so choose, King of Maids, LLC and our affiliates may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications. Similarly, we may provide "subscription" e-mail services, either directly or through affiliates, which enable you to receive current news about King of Maids, LLC products or services. For all such services, we will provide an opportunity to "opt-out" of, or cancel, the subscription.

Contact a Referral/Tell a Friend

If you elect to use our referral service to inform a friend about our products or services, we will ask you for the friend's contact information. King of Maids, LLC will then send your friend a contact related to your referral request. King of Maids, LLC uses the Personal Information you provide in this situation solely for the purpose of sending the contact and tracking the success of our referral program. Your friend may contact King of Maids, LLC. through our inquiry form to be removed from the referral program.

Do Not Track Signals

We note that the King of Maids, LLC will continue to operate as described in this Privacy Policy, whether or not a "Do Not Track" signal or similar mechanism is received from your browser.

Security

We seek to use reasonable organizational, technical and administrative measures to protect Personal Information under our control. For example, we seek to use Secure Sockets Layer ("SSL") technology for the placement of orders. Unfortunately, no data storage system or data transmission over the Internet can be guaranteed to be 100% secure. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be non-negotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures.

Please exercise caution in submitting Personal Information via the King of Maids, LLC, especially if you are accessing the King of Maids, LLC using a Wi-Fi hotspot or public network. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account that you might have with us has been compromised, or if you are unable to utilize our SSL technology in connection with the King of Maids, LLC), please immediately notify us of the problem and place any orders with us over the telephone or in person, instead of using the King of Maids, LLC. You may contact us in such circumstances in accordance with the "Contacting Us" section below.

Your IP Address

Like most e-commerce Websites, each time you visit the Site, we automatically collect your IP address and the web page from which you came. In order to administer and optimize the Site for you and to diagnose problems with our Site, we use your IP address to help identify you and to gather broad demographic information about you.

Log Files

Like many other Web sites, www.Kingofmaids.com makes use of log files. These files merely logs visitors to the site - usually a standard procedure for hosting companies and a part of hosting service’s analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.

Web Beacons

We may include small graphic images or other web programming code, called web beacons (also known as "pixel tags", "web bugs" or "clear GIFs"), in our web and mobile pages and messages. The web beacons are minute graphics with a unique identifier. They are used to track the online movements of Web users. In contrast to cookies, which are stored in a user's computer hard drive, web beacons are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. Web beacons help us better manage content on the King of Maids, LLC Platform by informing us what content is effective, monitoring how users navigate the King of Maids, LLC Platform, counting users of the King of Maids, LLC Platform, and counting how many e-mails sent by us were actually opened.

Sweepstakes, Contests and Promotions

We may offer sweepstakes, contests, and other promotions (any, a "Promotion") through the King of Maids, LLC Platform that may require providing Personal Information to register. By participating in a Promotion, you are agreeing to the official rules that govern that Promotion, which may contain specific requirements of you, including, allowing the sponsor of the Promotion to use your name, voice and/or likeness in advertising or marketing associated with the Promotion. Please read the official rules carefully. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion, including, in connection with winner selection, prize fulfillment, and as required by law or permitted by the Promotion's official rules, such as on a winners' list.

Cookies Information:

Use of cookies

Cookies are small text files stored by us on your computer via your internet browser. These files only contain information that we send to your computer. Therefore, no personal information can be extracted from these files. Cookies allow us to identify your computer, personalize our online shop and make your shopping experience easier.

Cookies are not dangerous to your computer. They cannot access the data on your hard drive, transmit viruses, send e-mails or be read by other web servers.

What types of cookies does King of Maids, LLC use?

We use so-called session cookies and persistent cookies. Session cookies are temporary and only used to provide specific functionalities. Session cookies are deleted as soon as the browser is closed. Persistent cookies, however, remain intact even after the browser is closed and may last a few days to several months.

We use session cookies whenever you log in to our site with your online user account. This cookie is required for implementation of some of the functions in our shop and will exist only until you close your browser.

We work with a few partner companies who assist us in collecting and analyzing anonymized data .Therefore, when you visit our online shop, cookies from these partner companies are also stored on your computer. These third-party cookies are usually persistent cookies. At no time are these cookies linked to your personally identifiable information."

How can I disable cookies?

Most browsers are set to accept cookies automatically. If you do not wish to take advantage of the benefits of cookies, you can adjust the security or privacy settings in your browser to change the way cookies are handled. You can disable cookies, including third-party cookies, or adjust your browser so that it notifies you whenever cookies are sent. In addition, most browsers let you delete individual cookies or all cookies even after you've accepted them. Use the help function in your browser to find out how to adjust the above settings.

Please note that if you disable cookies, you will not be able to use all of the functions of our website or those of other websites that you typically visit. If you block all cookies, you will no longer be able to access some of the features of our shop, such as the shopping cart or the complete order cycle.

We therefore recommend that you keep cookies enabled for our website.

Mouseflow

This website may also use, on some pages, the MouseFlow web analytics service. The MouseFlow service helps us analyze how visitors use our websites. We do not collect through the MouseFlow service or transfer to MouseFlow any Personal Identifiable Information. We only use the MouseFlow service to record, for some visitors on some websites and on a completely anonymous basis, information such as mouse clicks, mouse movements, scrolling activity as well as non-Personally Identifiable Information text you type in some of our websites. Information about the browser (type, version, screen size, etc.), basic information about the user (IP address, language, time zone) and data containing mouse movements, clicks, scroll events and keystrokes are sent to Mouseflow. No personal data is sent, and no data is ever shared between websites. The script does not use third-party cookies. No data is shared with third parties, except for highly summarized data gathered across all Mouseflow accounts, e.g. usage share of browsers, average screen size, etc. Keystrokes from password fields and fields marked as “sensitive” are never recorded or sent over the network. For more information see Mouseflow’s Privacy Policy at http://mouseflow.com/privacy/. You can choose to disable the MouseFlow service at http://mouseflow.com/opt-out/.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by email at hello@kingofmaids.com

Social Media Features and Widgets

Our Web Site includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Social Plug-ins

King of Maids, LLC uses social plug-in, such as the “like” button, from the social networking site. More information about how much data is collected and why and how it is then processed and used by the social networking site, as well as details about the users’ rights and the settings available for protecting users’ privacy may be obtained from their data protection policy.

For example, if a user has signed up with any social networking site such as Facebook but does not want Facebook to collect data via King of Maids, LLC’s website and link it up with the data stored on Facebook, such user should log off Facebook before visiting King of Maids, LLC.

King of Maids, LLC, services and websites may also contain other plug-in. Each plug-in is the responsibility of its provider (such as Twitter or Google). King of Maids, LLC has no control over the amount of information that the respective provider collects with the help of its own plug-in or how it then uses such information. If the user is not yet a customer of the provider or has not (yet) consented to the collection and use of data, King of Maids, LLC recommends not clicking on these plug-in. If, on the other hand, the user is already a customer of the plug-in provider, such user should refer directly to the relevant provider for information on the kind and amount of personal data it collects and uses, and on the purpose thereof.

Social Sign in

We offer the opportunity to register directly on our products with your existing profile from selected social networks. King of Maids, LLC Uses “Facebook Sign In,” “Google+ Sign In,” “Twitter Sign Up,” and “Microsoft Account Sign In” (for Windows phones). If you choose to use one of these signup options, you will be forwarded to the respective site, where you will be led through the signup process.

Using the data transmitted from the respective social network provider, we then create your user account, of course without saving your friend lists and contacts. There is no permanent link between your user account and the Facebook, Google or Twitter account. Please see the privacy policies of these social networking sites for more information concerning the purpose and scope of their data collection, their further processing and use of data, as well as your rights in this respect and setting options for protecting your privacy

EU Safe Harbor Statement

The United States Department of Commerce and the European Commission have agreed on a set of data protection principles and frequently asked questions to enable U.S. companies to satisfy the requirement under European Union law that adequate protection be provided to Personal Information transferred from the European Economic Area to the United States (the “U.S.-EU Safe Harbor”). King of Maids, LLC complies with the U.S.-E.U. Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from the European Union member countries. King of Maids, LLC has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

Enforcement

King of Maids, LLC regularly reviews its compliance with this Privacy Policy. Please contact us with any questions or concerns regarding this Privacy Policy or King of Maids, LLC’s treatment of personal information. When we receive formal written complaints, it is King of Maids, LLC’s policy to contact the complaining customer or user regarding his or her concerns.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

With Whom Do You Share Information?

We do not share with others any personal information that you provide to us through this website or through our Customer Service Department, except with your consent or as described in this Privacy Policy.

We engage third parties to perform services in connection with the operation of our business. Examples of these services include marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. We may provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.

We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this website during a specific time period or purchased a specific product through this website. This information generally is shared in an aggregated form.

We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of King of Maids, LLC’s, or any of our respective affiliates, business partners, customers or others.

Children

King of Maids, LLC’s does not knowingly collect personal data from children under the age of thirteen. If you are under thirteen, please do not give us any personal data. If you have reason to believe that a child has provided personal data to King of Maids, LLC’s please contact us, and we will try to delete that information from our databases.

Link to Other Sites

This privacy policy applies only to King of Maids, LLC’s websites. King of Maids, LLC and our affiliates operate other websites for different purposes and in different countries where different laws may apply. If you visit a King of Maids, LLC website, please take a moment to review the privacy policy posted on that site to learn what personal data may be collected through that site and how it is processed. King of Maids, LLC’s websites contain hyperlinks to websites that are not operated by King of Maids, LLC or one of our affiliates. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party websites or any association with their operators. King of Maids, LLC does not control these websites and is not responsible for their data practices. We urge you to review the privacy policy posted on any site you visit before using the site or providing any personal data about yourself.

Third Party Advertisers

We may use third-party advertising companies to serve ads when you visit the King of Maids, LLC. Please note that these companies may use information about your visit to the King of Maids, LLC to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements to the King of Maids, LLC, these companies may place or recognize a unique cookie on your browser.

Re-Targeted Advertising

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies, pixel tags, and other ad targeting technologies to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt- out by contacting hello@kingofmaids.com. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Pixel Tags:

Pixel tags (also commonly known as web beacons) are transparent images, iFrames, or JavaScript that our clients and partners use to understand how consumers interact with them online, including on websites and in mobile apps.

Ad Tags

The technology King of Maids, LLC, uses, responds to requests from ‘ad tags’ placed on the website you are visiting. Ad tags provide King of Maids, LLC, with information and enable King of Maids, LLC, to determine the correct size and location of an ad.

Data Security, Integrity and Retention

The security, integrity and confidentiality of your information are extremely important to us. We have implemented technical, administrative and physical security measures that are designed to protect guest information from unauthorized access, disclosure, use and modification. From time to time, we review our security procedures to consider appropriate new technology and methods. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable. We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

International Data Transfers

Information that we collect may be stored and processed in and transferred between any of the Countries in which we operate in order to enable us to use the information in accordance with this Policy. Information that we collect may be transferred to the following countries which do not have data. Protection laws equivalent to those in force in the European Economic Area: The United States of America, Russia, Japan, China and India. Personal information that you publish on our website or submit for publication on our website may be available via the internet around the world. We cannot prevent the use or misuse of such information by others. You expressly agree to the transfers of personal information described in this Section.

Your Controls and Choices

We provide you the ability to exercise certain controls and choices regarding our collection, use and sharing of your information. In accordance with local law, your controls and choices may include:

  • You may correct, update and delete your registration account.
  • You may change your choices for subscriptions, newsletters and alerts.
  • You may choose whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you.
  • You may choose whether we share your personal information with other companies so they can send you offer and promotions about their products and services.
  • You may request access to the personal information we hold about you and that we amend or delete it.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor. This site gives users the option to remove their information from our database, to not receive future communications or to no longer receive our service.

Updates to This Policy

King of Maids, LLC reserves the right to change, modify or update this Privacy Statement at any time without notice. In the event of any modification, we will post the changes in this Privacy Statement so that you will always know what information we are gathering and how we might use that information. However if such changes are material, we will either announce the change on the home page of the site or take such other action as we deem appropriate under the circumstances. Accordingly, you should periodically visit this page to determine the current Privacy Statement to which you are bound.